Monday, March 1, 2010

Weekly Email

Here’s the weekly email! Enjoy!

 

A note from the technicians:

There are a couple of lingering issues that we are experiencing with the computers in the labs.  For example, we've received feedback about computers hanging on login leaving the user at a blue screen.  It appears these problems are related to the login piece and Windows XP.  As we are now preparing to migrate to Windows 7, and development on the login piece for Windows XP has stopped, the plan is to continue to ride out these nagging issues and then reassess our situation on the other side.  We thank the patrons for their patience and ask all lab employees to mitigate this issues to the best of their abilities.

 

Applications

We will begin accepting applications for Shift Supervisor on Monday, March 8 through Wednesday, March 17. We encourage everyone who is interested to apply.

 

OIT Changes

On Friday, the CIO announced a significant restructuring of the Office of IT. These changes affect nearly every area of the organization. All the reporting lines have been changed and internal structures at lower levels are under review. At this time, I don’t expect any of these changes will affect your daily work. We continue to be in the same department with the trainers. The tools team that does our website development and the communication and writing team are both moving to other areas of OIT. The new managing director of Production Services, of which we are a part, is Elaine Lauritzen, replacing Brad Stone. Again, this doesn’t indicate any change in our day to day operations; I just wanted you to be aware of the changes that are afoot behind the scenes. Thanks for your continued awesome work. I’ll keep you posted as things become more settled.

 

Thanks

To everyone who completed their evaluations or group leader reports.

 

Back to School

Kim is going to work in the schools for the month of March, so she will not be in the office until evening hours. But never fear, she is not leaving you high and dry. She can’t take phone calls during class, but can respond to voicemails during her lunch so feel free to call her cell phone and leave a voicemail (801)791-0208. If it isn’t urgent, send her an email and she’ll get to it as soon as she can. Please contact her with any questions you might have.

 

LRC

We just want to let you know that HBLL 4840 is no longer called the LRC.  The library has decided to change its name to the Media Center.  All signage has been changed, so we need to make an effort to call that room the Media Center and to call that lab the Media Center Lab.

 

Library Copier

We have been getting a lot of questions in the Media Center (LRC) about the copier that is outside of that room.  We’ve done some research and found that the Music and Dance department of the library is supposed to be watching that copier and keeping the paper filled.  Hopefully they should be putting up a sign to direct people to them when the copier is having problems, but if you’re still getting complaints about low paper levels or jams, you can call 2-5063 to let them know.  If you continue to get a lot of questions about the copier, let us know.

 

Have a fantastic week! Let us know if you have any questions!

 

Erika Kimbler

Office Coordinator

IT Training, Labs, and Communications

422-2647

erika_kimbler@byu.edu