Monday, April 26, 2010

Weekly email

Hello everyone!  Happy end of Winter Semester, and happy beginning of Spring Term!  Here are some items you should be aware of this week:

 

From the OCs:

The Orientation Meeting for all Spring employees will be on Wednesday, April 28 at 5:00pm.  This is a required meeting, so please make every effort to attend.  If you have an unavoidable conflict (class, etc.) please email the OCs to be excused from this meeting.  It will be in 2014 JKB.

 

From Kim:

Women’s Conference

Women’s Conference will be April 29-30. We will be opening our labs to all participants of Women’s Conference. Anybody with a name badge for Women’s Conference is welcome to use our computers and can have free printing. They will come to you to ask how to log in, help them out!

user name: never

password: faileth

We aren’t advertising free printing, but if they ask, send print jobs through for them.

 

Family History in 2210/2212

As part of Women’s Conference, there will be a family history done in 2210/2210 of HBLL. The labs will be closed to all other patrons during this time. The sessions go from 11:45-3:30 on 4/29 and 10:15-3:30 on 4/30. The lab assistant on duty should remain in the lab for computer and printing help. The supervisor should come down to that lab at 3, when the lab assistant is off and stay for the remaining half hour. The labs should be closed to all patrons, including the women’s conference patrons at 3:30 both days, to encourage them to return to the main session. For these patrons, they will have a different user name and password. They will also be given free printing.

user name: family

password: history

 

Customer Service Workshop

All employees who are working Spring will be required to attend a Customer Service Workshop. One will be held Monday May 3rd from 3-4PM and the other will be held Tuesday May 4th from 12-1PM. This is a mandatory meeting. If you will be unable to make one of these workshops, please inform Kim immediately.

 

Jesse is gone for the Spring/Summer

Jesse Keyser, our wonderful SAM of Training, is in Washington D.C. this Spring/Summer. Kim will be taking over his duties for the Spring/Summer. She will act as the SAM of Training and Customer Service. Please direct any questions regarding training or customer service toward her.

 

Training Classes

Some of the training classes are now posted. Many of them start next Monday (4/3), so take a look and sign up! The classes are on IT’s newest website. Go to it.byu.eduàPopular Items (left side), OIT Training—Instructor-Led TrainingàRegister for a classàand select a class from the drop down menu.

 

Erika Kimbler

Office Coordinator

IT Training, Labs, and Communications

422-2647

erika_kimbler@byu.edu