2/1/2010
Confidentiality Agreements
If you have not printed and signed a new “Confidentiality Agreement” in the last few weeks, you need to do that as soon as physically possible! Give them to your supervisors to bring to the office, or run them over yourself! We’d love to see you!!!
Trainers
In an effort to better serve our labs employees, the trainers have changed their scheduling so that one of their senior instructors will be "staffing" the IT Training office from about 9:00 AM to 5:00 PM every day. Please use them as a resource, as they are full of knowledge and would love to help you. If you have had an unsuccessful experience in the past, please try again, knowing they've made extra efforts to be prepared specifically for your questions. You can contact them by calling 2-1353, and the OCs will transfer you to the trainers. During these hours there should also be a trainer available in 1011 JKB to help you with any competency projects. If you need to meet with one of them, coordinate through Jesse.
Lynda
Please make use of Lynda! The address is http://dbs.lib.byu.edu/lynda
MSN Messenger
We got several inquiries about MSN Messenger being broken in the labs when we were at the orientation meeting. The plan was to fix it in the next image build but with the problems we have run into I decided to do a break fix. It has now been sent out everywhere other than the training labs. Please let us know if you see any more problems.
ID Card Lookup Policy
There has been a question if it is acceptable to allow people (spouses/children/etc.) have you look up the student’s ID and print from their account. The answer is “no”. The point of looking up the ID card is to confirm that the person making the request is the one really being charged. If they want to print from their spouse’s account and have their spouse’s card, we cannot stop them from swiping the card. However, we will not look up the ID card and charge the account of any student not present, even if it is a spouse or child of the student. This policy is now included in the policies and procedures manual under “ID Card Lookup”
Pictures on screensaver
Kim is making new screensavers and will be updating them with the current pictures on the internal website. If anybody would rather not have their picture put on the screensavers, shoot her an email by the end of the week. If you don’t mind, don’t worry, and soon your pretty face will be on the computers.
Newsletter
Remember to send the OCs anything that you would like included in the Newsletter! Send it ASAP!
