Thursday, October 28, 2010

Best Dressed for October




Please vote on the internal website! The winner will get a spotlight in the November Newsletter and a small prize!

Thanks!

Surplus Sale Today

If anyone would like to help with the surplus sale today from 3:30-6:00 pm, please let me know as soon as you can. They’re looking for about 4 people and could really use the help.

 

Thanks! Call if you are interested or if you have any questions.

 

Rebecca Lewis

Office Coordinator

Open Access Computer Labs

267 MB 422-2647

 

Monday, October 25, 2010

weekly email

Here’s the weekly email. Enjoy!

 

From Phil

Update

Please update the number of hours that you are available to work next Winter semester. To do this go to the “My Info” tab on the internal website, choose “My Availability,” make sure the semester drop down box is set to Winter 2011, select the appropriate number under the “Hours per week” drop down box, and click “Save Availability.” If you won’t be working in the labs next semester set your hours to 0 and leave a comment  to that effect.

 

Lab Assistant Applications Open: The application can be found under the Jobs tab, and will be available through October 31. If you would like to refer someone for the position please guide them through the process and email a recommendation to Phil, with thoughtful reasons why they would make an excellent labs employee.

 

From the Technicians:

For now, to logon to Windows Transaction Tool, please use the username oalassist and the password st33pl3. Let us know if you have any questions or problems.

 

From Spencer

Remember that we are tracking every, I repeat every single interaction that we have with a patron.  Please be on top of this, and let us know if there are any issues with the questions tracking.

 

From the OCs

Remember to check on our blog oaclweekly.blogspot.com to vote for Best Dressed! Pictures should be up on the site tomorrow and voting will take place on the internal website. Please remember to vote!

 

Have a great week! Let us know if you have any questions and enjoy your Halloween weekend!

 

Rebecca Lewis

Office Coordinator

Open Access Computer Labs

267 MB 422-2647

 

Monday, October 18, 2010

Weekly Email

Hi Everyone!

 

Here is the weekly email. Enjoy!

 

From Seth:

A few things (though it may feel like 20 things):

1.      First, a shout out for the 24 of you who have completed your semester training classes.  Way to go!

2.      The training class calendar has been updated.  I added 17 new classes so if you can’t make it to any of them, I probably won’t believe you.

3.      You must now sign up for training classes on both the lab’s website and it.byu.edu/training.  This also means you must un-enroll on both calendars if you can’t make it to a training class.  If you don’t know how, ask your supervisor.  If you were signed up before Friday (Oct. 15) for existing classes, you were automatically signed up on both calendars.

4.      TIPs mid-semester deadline is October 31.

5.      You are phenomenal.  This means you.

 

 

From Phil

Lab Assistant Applications Open: The application can be found under the Jobs tab, and will be available through October 31. If you would like to refer someone for the position please guide them through the process and email a recommendation to Phil, with thoughtful reasons why they would make an excellent labs employee.

 

Etiquette for posting/picking up shifts: When you put shifts up for sub be sure to mention which hours you would like taken first or if you would like them all taken at once or nothing, etc. When you’re picking up shifts, be considerate of the employee whose hours you are taking. For example, don’t leave lone hours at the beginning or end of the block that you pick up. When in doubt get in touch with the employee that posted the hours and figure out the best way you can cover them.

From Spencer

Evaluations

  Mid semester evaluations are open.  All Lab Assistants and Lab Consultants are required to do 4 evaluations, one of which has to be your group leader.  They are due at 11:59 PM, Oct. 31st!    Supervisors, Group leader evaluations are going to be on a 3 week schedule until December.  This is due to some technicalities with the website.  For now the next group leader evaluations are due at 11:59 PM. October 27th.    If you have any questions concerning these please ask away.

 

 

From the OCs

Some of you may not know that we have a blog. All the weekly emails are posted directly to this blog in case you need to find some information and can’t find the email in your inbox. The address is oaclweekly.blogspot.com. Soon, the OCs will be posting pictures of the finalists for the best dressed contest. Be sure to check it out to vote for who  you think should win Best Dressed this month. Voting will take place on the internal website, but the pictures will be on the blog.

 

Sexual Harassment Prevention Training

Please ignore the emails from OIT that you are getting regarding this training. Our employees are required to attended the training during Winter Semester.

 

Thanks and have a great week!

 

Rebecca Lewis

Office Coordinator

Open Access Computer Labs

267 MB 422-2647

 

Friday, October 15, 2010

IT Training...There and Back, Again. A SAM's Tale

Dearest Lab Employees,

 

Please read the following e-mail very closely as it contains important information regarding the new training system adopted by OACL.

 

As many of you are aware, Spencer Bean is no longer with us as of today.  This has caused us to re-examine our relationship with IT Training.  Once again, IT Training will be teaching our training classes.  They have graciously agreed to teach many of the classes we already have scheduled (please thank the trainers profusely, as many of them were put on the spot for next week's classes).

 

Here is what this means for you:

 

1.  As of this morning, if you were scheduled for a training class in the future, you will automatically be scheduled for that class on IT's website, and your training class will take place at the same time, in the same place. (again, please thank the trainers for being so accommodating!)

 

2.  If you are not currently signed up for a training class, but would like to sign up, please wait until Monday's e-mail with further information.

 

3.  A few of the classes have been cancelled because there were only one or two people in them.  You will get a personal e-mail from me if your class has been cancelled.  Please pay very close attention to the class and date to avoid confusion.  The following classes will continue as scheduled:

 

Oct 18 Illustrator

Oct 19 InDesign

Oct 29 Photoshop Foundations Accelerated

Nov 12 OneNote

 

4.  If you started a training class with Spencer this week (Photoshop and Data Analysis) plan on finishing those next week with Spencer.  I will e-mail you this weekend if that changes.

 

If you have any questions, please e-mail me, call me, etc.  I will e-mail you more information about signing up for future training classes on Monday.  Have a great weekend!

 

 

Seth Hord

Assistant Manager – Training

Open Access Computer Labs

269 Mc Donald Building  

(801) 422 3074

seth_hord@byu.edu

 

 

Thursday, October 14, 2010

Mid-Week email!

Sorry for the mid-week email!

 

From Seth:

If you have completed your training and have not emailed Seth about your training raise, please email him soon!

 

From the OCs:

Please note that our labs employees are required to attended the Sexual Harassment Prevention training classes during Winter Semester. You are not required to attend the classes that are going on this week. Sorry for the late notice!

 

Thanks and have a great day!

 

Rebecca Lewis

Office Coordinator

Open Access Computer Labs

267 MB 422-2647

 

Tuesday, October 12, 2010

Logging into Windows 7 Desk stations

We have had a lot of questions that involve logging into the Windows 7 desk stations so I thought I might clear some things up.

 

It doesn’t matter who you are, if you are logging into a Windows 7 desk station you need to use your username and you need to use the Standard OACL login type.  Also currently many of the Lab Assistants and Consultants don’t have the rights necessary to open Pharos, you must be an administrator to do that.  We are working on making it so that you can all get into Pharos but please be patient.

 

If you have any other questions ask your Shift Supervisors and feel free to ask us as well.  We are here to help.  Thanks!

 

Brian Fisher

Support Technician | Open Access Technologies

Office of IT | BYU | 275 MB

brian_fisher@byu.edu | 801-422-5857